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Have questions or need assistance? We're here to help! Reach out to us via email, and we’ll get back to you as soon as possible. We value your feedback and look forward to connecting with you.

​Crocheted by Grace is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our online shop welcoming and usable for all visitors.

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Measures to Support Accessibility

Crocheted by Grace takes the following measures to ensure accessibility across our website:

• Alternative Text: Adding descriptive alt text to product images so screen reader users can understand our handmade items.

• Readable Fonts & Structure: Using clear, legible fonts, strong color contrast, and structured headings to make navigation intuitive. • Mobile Responsiveness: Designing our site layout so it is easily viewable and usable across desktop, tablet, and mobile devices.

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Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. We strive to align our website with WCAG 2.1 Level AA standards.

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Feedback & Contact Information

We welcome your feedback on the accessibility of the Crocheted by Grace website. If you encounter accessibility barriers, need assistance placing an order, or would like to request custom hat information in an alternative format, please contact us:

• Business Name: Crocheted by Grace

• Email: info@crochetedbygrace.com

• Response Time: We aim to respond to accessibility feedback within 2–3 business days.

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Effective Date: August 1, 2026

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