Privacy Policy

Crocheted by Grace respects your privacy and is committed to protecting the personal information you share with us through our website.

Information We Collect

When you visit our site or place an order, we may collect the following information:

• Personal Details: Your name, email address, shipping address, and phone number when you make a purchase or submit an inquiry for custom orders. • Payment Information: Payment details (such as credit card or PayPal info) are processed securely through our third-party payment providers (e.g., Wix Payments, Stripe, PayPal). We do not store or have direct access to your full payment card details. • Site Usage Data: Basic analytical data such as IP address, browser type, and pages visited, collected automatically via cookies to improve your browsing experience.

How We Use Your Information

We use your information solely to:

• Process and fulfill your orders, including custom hat requests. • Communicate with you regarding order status, shipping updates, or customer service inquiries. • Improve our website layout, product offerings, and overall customer experience. • Send promotional emails or updates (only if you explicitly opt-in to receive our newsletter).

Sharing Your Information

We never sell, trade, or rent your personal information to third parties. We only share information with trusted service providers necessary to operate our business, such as:

• E-Commerce & Website Hosting: Wix (our website platform). • Shipping Providers: Postal and courier services (e.g., USPS, UPS) to deliver your handmade orders. • Payment Processors: Secure gateways used to process transactions.

Our website uses cookies to enhance user experience, remember cart items, and collect general visitor statistics. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

Third-Party Links

Our website may contain links to social media platforms (such as Instagram or Facebook). We are not responsible for the privacy practices or content of these external sites.

Your Rights

Depending on your location, you have the right to access, update, or request the deletion of the personal information we hold about you. If you wish to exercise these rights, please contact us using the information below.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Business Name: Crocheted by Grace
Email: info@crochetedbygrace.com
Website: https://www.crochetedbygrace.com

Effective Date: August 1, 2026